As best as I can tell, it's just someone working out of their house who may or may not have a license.
I don't see how going through them would be a good idea.
I don't see how going through them would be a good idea.
Pool heater install
- Thread starter Lucanjo
- Start date
- Jun 7, 2017
- 9,952
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
Seems to me like that seller is an authorized Jandy rep. Looks like you buy it from them and they have a network of installers that do the install. I would think Jandy would shut them down if not?
I don't think that they are a Jandy authorized dealer. Check with Jandy if you want to be sure.
Customer Support: We're Here For You | Jandy
Email or Call Jandy at 800.822.7933. Register a product, view our warranty policy, or find a Jandy pool pro easily.
www.jandy.com
Even if they were, it still wouldn't make sense to go through them.
Just find a local authorized dealer or a qualified local gas contractor.
What is the California person going to do, call a local Maryland company to do everything?
Why not call the local company directly?
The local company isn't going to care about some random person in California.
Why not call the local company directly?
The local company isn't going to care about some random person in California.
- Jun 7, 2017
- 9,952
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
This doesn't seem odd to me at all but we have these kind of services around here. There are lists of local contractors willing to do specific jobs that national sellers contact to do the local installation. He already got the one bid locally and it was $7000 for a $300 job. He could try more local bids but the only group that could both purchase and install this for him would be pool installers. I suspect he is going to see very high prices from all of them. That listing above I think is a pre-negotiated rate for installation. If you read the fine print is specifies what the terms are for the installation, which he should meet based on what he has already there.
Any qualified gas contractor can sell and install any pool heater, including Jandy.
All they need is an account with a pool wholesale supplier. The wholesale supplier sells Jandy, Hayward and Pentair equipment.
They can get an account with a business license.
The installer doesn't need to be a Jandy authorized dealer to buy, sell or install any Jandy equipment.
In any case, in my opinion, it makes absolutely no sense at all to go through a person in California who is probably not licensed and probably not a Jandy authorized dealer.
Both of these things can be verified by asking for proof, which I'm 99.9% sure will not be provided.
They don't have any network of providers that they can subcontract the work to.
All they need is an account with a pool wholesale supplier. The wholesale supplier sells Jandy, Hayward and Pentair equipment.
They can get an account with a business license.
The installer doesn't need to be a Jandy authorized dealer to buy, sell or install any Jandy equipment.
In any case, in my opinion, it makes absolutely no sense at all to go through a person in California who is probably not licensed and probably not a Jandy authorized dealer.
Both of these things can be verified by asking for proof, which I'm 99.9% sure will not be provided.
They don't have any network of providers that they can subcontract the work to.
- Jun 7, 2017
- 9,952
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
OK I get it I don't want to argue further on this but what you are saying is the website is flat-out lying. To me, nothing on that site would indicate to me that they are lying. I do agree it wouldn't hurt to get a couple local estimates for installation. And of course call this site to confirm pricing and local installation availability. I was not aware any gas installer could do the installation and maintain the Jandy warranty but looks like that is an option too. My only feeling with that is they are going to come out and connect the gas and not want to do any of the water or electric hookups.
- Oct 25, 2015
- 5,800
- Pool Size
- 28000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
If it were me and assuming you haven't bought the heater yet. I'd buy a DIY friendly heater such as Raypak or any other major brand other than Jandy since they do not permit DIY install and then install it myself. If you don't have the ability or are required to have a licensed contractor get 3 bids for turnkey installation (including supply of heater) from licensed contractors and have them bid installation only with a heater provided by you. I bet most of the prices for turnkey will be around $4K or even less. You can probably do it for half this if you purchase online yourself and install yourself. Installation will probably have a wide range up to $2K. You'll be able to objectively compare prices and see the trade-off of cost Vs warranty. In my opinion if the components work a few weeks they'll probably last way past the normal warranty period so even a shortened warranty for DIY is OK. I wouldn't say the same thing for LED lights or chlorinators as I see way to many manufacturer warranty claims after a year. I've bought some components from "off the beaten path". Most of the time they were a lot cheaper, have only email customer service, and often they rely on manufacturer's warranty. It's easy to confirm authorized suppliers by contacting the manufacturer if that's a critical element for you.
I hope this helps.
Chris
I hope this helps.
Chris
Check A License - CSLB
www2.cslb.ca.gov
This might be the license that the person is going under.
As far as I can tell, there's no license under the name that they're using to sell the equipment. Big red flag.
In any case, they haven't even agreed that they would do the job.
If you feel good about the seller, then that's your choice.
I would not use them.
Last edited:
Thanks for all the responses. Going to keep searching for someone to install the Jandy so I can use the automation. From what I can tell that's the only brand for which I can use the automation I have.
- Jul 21, 2013
- 64,749
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
What automation do you have?
All automation can control all heaters using the “fireman’s switch”.
Heater Control with Automation - Further Reading
www.troublefreepool.com
I have iaqualink. I guess the fireman's switch is an option. Not sure what I am missing with that approach. Will I get temp readings through the automation or does that require the RS485? I assume the heater is the only piece of hardware that has the temp sensors. Do I just set the temp at the heater than just use the fireman's switch to turn on/off and the heater will automatically cycle on/off depending on water temp.What automation do you have?
All automation can control all heaters using the “fireman’s switch”.
Heater Control with Automation - Further Reading
- Oct 25, 2015
- 5,800
- Pool Size
- 28000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
L,
I must not have been clear. As Allen indicates you can connect to any brand heater from any brand automation. I currently use Pentair Intellicenter to control a Jandy heater. I could easily control a Pentair or any other brand of heater from my old Jandy RS automation.
Chris
- Oct 25, 2015
- 5,800
- Pool Size
- 28000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
L,
Do not use your RS-485, just use a two conductor cable to hook up to the fireman's switch. Go to the panel on your heater and set to max temp for spa and pool mode. The RS will turn your heater on and off when it measures a differential between pool temp and your setting. Easy, peasy.
Chris
Do not use your RS-485, just use a two conductor cable to hook up to the fireman's switch. Go to the panel on your heater and set to max temp for spa and pool mode. The RS will turn your heater on and off when it measures a differential between pool temp and your setting. Easy, peasy.
Chris
Thanks Chris, my question is how does the automation know the water temp? I assumed that was coming from the heater through the RS485. Assume the fireman's switch is just an on/off. If that is the case what is sending the water temp data to the automation? Does the SWG have a water temp sensor?
Joe
Your automation should already give you temperature readings.
There should be a temperature sensor in the plumbing that connects to the automation.
The automation box should have had sensors that came with the installation kit.
The sensor should be clamped to the pipe with a stainless steel hose clamp and it should have a single wire going to the automation box.
- Jul 21, 2013
- 64,749
- Pool Size
- 35000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Your Aqualink should have its own water temperature and air temperature sensors. If the sensors were not installed the Aqualink has the connections and the sensors are simple install.
- Oct 25, 2015
- 5,800
- Pool Size
- 28000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
Joe,
Your automation has a separate temp sensor already. It uses this temp to control. Your heater also has a temp sensor that it uses for safety shutdowns. The swg has it's own temp sensor. It's not used for pool control only swg operation.
Chris
Thanks all, sorry for the 20 questions. This will probably make more sense once the pool is up and running. I'm still under construction so while I understand the concept behind the automation, I haven't seen it run yet to get a better handle on the technical side. Hopefully we'll be up and running in the next few weeks. Although with everything going on in the world, who knows. If we need to stay home it would be good to be able to use the pool.
Joe
Joe
- Oct 25, 2015
- 5,800
- Pool Size
- 28000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-60 Plus
Joe,
See p 17 and 18 of your manual below.
I hope this helps.
Chris
See p 17 and 18 of your manual below.
I hope this helps.
Chris
