AquaPure plus iAqualink - Questions

[SpringPool]

I just got home and was about to take my panel off and unhook the temp sensor to see if I could recreate your issues and then read this post. Glad to hear you fixed it!

 

[PoolGate]

Very good news! Perhaps the temp is needed for salinity calculations.

In case you are unfamiliar with how the temp sensor installs, YES, it is as Mickey Mouse as can be. You drill a hole in the pipe slightly larger than the sensor and put the sensor in using the worm clamp to secure it. I put mine just before the intake but most people seem to put them just after the pump. You can see it over on the right just before the pump intake. Don't forget silicone lube on the oring.

 

[JamesW]

It does use temperature to calculate salinity. However, it uses its own temperature sensor. So, I don't know why it wouldn't work without the automation water temperature sensor. It works on Boost, so that's inconsistent.

I can understand if the heater wouldn't work without the temperature sensor but the salt system seems odd.

In any case, the software should just say that it can't program the salt system with an open temperature sensor error.

It's like when the "Check Engine" light comes on. It knows exactly why it's lighting the Check Engine light, so it should just say what the problem is.

As we automate more of everything, the systems designers need to get better at helping people understand what's happening and why it's happening or not happening.

 

[PoolGate]

It does use temperature to calculate salinity. However, it uses its own temperature sensor. So, I don't know why it wouldn't work without the automation water temperature sensor. It works on Boost, so that's inconsistent.

I can understand if the heater wouldn't work without the temperature sensor but the salt system seems odd.

In any case, the software should just say that it can't program the salt system with an open temperature sensor error.

It's like when the "Check Engine" light comes on. It knows exactly why it's lighting the Check Engine light, so it should just say what the problem is.

As we automate more of everything, the systems designers need to get better at helping people understand what's happening and why it's happening or not happening.

Maybe it's a freeze-protect thing.

 

[JamesW]

Maybe it's a freeze-protect thing.

Maybe, but I don't see how that would make a difference, especially since it has its own temperature sensor.

Ultimately, the programmers can put in any rules they want.

What they need to do is make the system more obvious as to what it's thinking and why it's doing what it's doing.

They need to make it clear when something needs to be done and explain why things aren't working.

For example, when a setting won't work, it should say something like "Note: Setting not available due to missing temperature sensor" instead of making you go through everything for hours trying to figure it out.

 

[PoolGate]

Maybe, but I don't see how that would make a difference, especially since it has its own temperature sensor.

Ultimately, the programmers can put in any rules they want.

What they need to do is make the system more obvious as to what it's thinking and why it's doing what it's doing.

They need to make it clear when something needs to be done and explain why things aren't working.

For example, when a setting won't work, it should say something like "Note: Setting not available due to missing temperature sensor" instead of making you go through everything for hours trying to figure it out.

The freeze-protect (FP) is part of the main system not the SWCG. Possibly that is in the FP algorithm not to start the SWCG unless FP is not engaged and if no reading, assume the worst.

 

[JamesW]

I guess that my main issue isn't with the rule that it uses, it might or might not make sense. The issue is that the software should just say what the problem is so that you can fix it.

There might be 100 reasons why the software would keep the SWG from running. It gets very frustrating when you have to spend hours figuring it out by going through everything when it could just tell you.

 

[Dodger]

The freeze-protect (FP) is part of the main system not the SWCG. Possibly that is in the FP algorithm not to start the SWCG unless FP is not engaged and if no reading, assume the worst.

Except that the temp sensor OP's PB did install was in slots 7/8. That is the Freeze Protect (Air) sensor. So there was no missing FP signal.

The algorithm seemed to have a requirement for the WATER temp sensor (slots 5/6), which was open.

And I agree that anything in the conditional statements should have an associated error message output to the user/technician.

 

[PoolGate]

Except that the temp sensor OP's PB did install was in slots 7/8. That is the Freeze Protect (Air) sensor. So there was no missing FP signal.

The algorithm seemed to have a requirement for the WATER temp sensor (slots 5/6), which was open.

And I agree that anything in the conditional statements should have an associated error message output to the user/technician.

Ah ok I thought FP used both sensors.

 

[BrunoLG]

Hello - that i am setting it from iaqualink (the screen shots are iaqualink, no? It's entirely possible I'm calling these things out incorrectly). Yes, I hit the "ENTER" button in the lower right corner each time. Iaqualink retains any number I type, confirmed by coming back to the screen after exiting out to menu. The panel never beeps when I press "ENTER".

The tan physical panel itself doesn't allow me to enter anything at all - it always says JA (which I understand means the AquaPure is controlled by the aqualink) - right?

The picture of the Spa being highlighted was just my series showing where I try to enter a number in for Spa, but N/A only shows in the iaqualink after hitting "enter" in the lower right.

Hello I’m having the exact same problem you are having