Hello,
Just moved into our home with a pool a week ago. I watched some videos on how to operate the Hayward Pro Series sand filter and decided to run a backwash then rinse due to high pressure. The pressure stayed the same so I repeated a couple times. Afterwards, I used my TF100 to test levels and saw I needed to drain some water due to high CYA levels. Utilized the Waste function and started draining but at some point the water stopped. I turned it off, switched back to filter, and while the pump ran as usual, nothing moved in the pool. Attempted another backwash and rinse, pressure stayed high, returning to the filter position still produced nothing. Am I missing something obvious with the filter?
Editing to add: I just opened the little box shaped thing near the pump that has water and a skimmer basket and the basket has melted and broken apart. The water was too hot to touch. I’ve turned everything off.
Just moved into our home with a pool a week ago. I watched some videos on how to operate the Hayward Pro Series sand filter and decided to run a backwash then rinse due to high pressure. The pressure stayed the same so I repeated a couple times. Afterwards, I used my TF100 to test levels and saw I needed to drain some water due to high CYA levels. Utilized the Waste function and started draining but at some point the water stopped. I turned it off, switched back to filter, and while the pump ran as usual, nothing moved in the pool. Attempted another backwash and rinse, pressure stayed high, returning to the filter position still produced nothing. Am I missing something obvious with the filter?
Editing to add: I just opened the little box shaped thing near the pump that has water and a skimmer basket and the basket has melted and broken apart. The water was too hot to touch. I’ve turned everything off.
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It sounds like you might have lowered the water level too much in the pool and lost prime to the pump. When the "pump pot" runs dry for too long, the wet end (pot) of the pump can overheat and yes, can warp/melt. It can also do that to the plumbing connected to it.