Pool Math App not recording logs

[Jrogina25]

Hi all, new to this so must not be doing something right. After testing my pool water I log the results in the app and add suggested amounts where needed, however the app will not show my logs. It’s not showing any results for any of the tests. Any help here would be greatly appreciated!

 

[mknauss]

Welcome to the forum!
Are you touching the Check Mark in the upper right of the Test Results page? That saves your data.
Watch

I suggest you read through Pool School - Trouble Free Pool and even look at a few of our videos TFP-TV - Trouble Free Pool

 

[Jrogina25]

Welcome to the forum!
Are you touching the Check Mark in the upper right of the Test Results page? That saves your data.
Watch

I suggest you read through Pool School - Trouble Free Pool and even look at a few of our videos TFP-TV - Trouble Free Pool

Yeah, I click the check mark each time and also “log” the recommended dose when I add chemicals of each test. Still no values in the home page.

 

[Bperry]

Yeah, I click the check mark each time and also “log” the recommended dose when I add chemicals of each test. Still no values in the home page.

I see all your additions, but no test results.

 

[Leebo]

Hello,
Let’s go ahead and start from scratch somewhat and go step by step. From the “OverView” page can you press the + icon from the bottom. From there select “Log Test Results” and enter your current tests. Lastly select the check mark in the upper right hand corner which will update the current results throughout the App.

Hopefully this helps you get started! If not feel free to write back and I’ll further assist.
Lee

 

[Jrogina25]

Going to test the pool this morning and will report back. I haven’t done that yet with the + icon so I’m sure that’s the step I missed. Thank you!

 

[Jrogina25]

Thanks for the help Leebo! Now we have some results and making progress.

 

[Clarissa9]

The pool math app has stopped recording logs and I have tried to reinstall it but the problem persists.

 

[Leebo]

@Clarissa9

Can you drop an email to [email protected]? We’d love to help and some of the info needed maybe private so we’d prefer to assist there.