Solaxx PureChlor Errors

idanny76

New member
Jun 15, 2024
2
Florida
I am trying to help my brother with his 3- or 4-year-old salt system. Originally it stopped working and was giving him Check Cell red light. He tried cleaning it and it did not work. He then decided to buy a new what I would call compatible after market cell, because the Solaxx cell was a bit pricey. Now, the system powers on and goes into System Error within seconds of powering it on and it has 5 lights. The weird thing is..... if he installs his old salt cell back on, it lights Check Cell, but System Error goes away. I have attached a picture of the current error with the new cell and a screenshot of the replacement cell. The question is, Does he have a cell problem, system problem or both? Is the problem the replacement cell only? Thanks anyone for any information.... Greatly appreciated.
IMG_20240615_165026.jpgScreenshot 2024-06-15 at 22-39-04 Platinum Edition Replacement Salt Cell for Solaxx R4_ S4 & P...png
 
Welcome to TFP.

System Error with the compatible cell tells me the cell is not really compatible. I would return that cell and move on and get a genuine cell made for the system.
 
Welcome to TFP.

System Error with the compatible cell tells me the cell is not really compatible. I would return that cell and move on and get a genuine cell made for the system.
Thank you for the quick reply. He was trying to find something less expensive, since the Cell is very expensive. It seems the aftermarket Cell is either defective or not compatible. I am not sure what type of electronics are inside of the cell that would make it not compatible, but I guess the system doesn't like it. I found a post on reddit regarding the company and its very bad.
 
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