Polaris quick connect doesn't go all the way into wall fitting.

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Skenn81

Skenn81

Well-known member
Apr 23, 2018
389
Florida
Pool Size
16500
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Pentair iChlor 30
Not sure how else to describe it, maybe I will try to take a video.

When I try to attach the Polaris hose to the screw quick connect in the wall it only turns a tiny bit and that's it. Doesn't matter if I am applying tons of force or no force, out of the pool or in the pool right in front of it. It hardly goes in at all. Any little touch on it will have it spring free and when the pump turns on it usually shoots it right out.

I have tried it both ways up and down and the tabs just do not let it all screw in. I have watched videos and it seems very basic, screw in, tabs latch on, Polaris stays happy.

I have not been able to fully screw it on now for quite some time. The black o ring is still visible, I can't push it all the way in and screw it on.
 
The pins on the connector need to engage in the slots of the wall fitting (UWF). Ensure the pump is off so no flow going through the pipes. Position the slots across from the tabs and as you push it in, turn slightly to the right (clockwise) to engage the pin fully into the slot. It does take some effort and being in the pool helps to push against it.
 
That's what I am trying to do. I line it up by putting the hose side into the wall and spin until the two pin things in the wall slip into the connector. I then try to turn it to the right to have it fully locked but it only moves what feels like a few millimeters before it's no longer moving. One tiny pull and it's right back off.

I have tried it while in the pool and the pump off, tried it underwater with goggles to see if I could see anything (I can't) and off the side of the pool with two hands gripping it to try to get it to spin.

Nothing works. It hardly latches on and that's it.


Is the wall connector part removable? Maybe I can take it out and try it all disconnected out of the water to see if it's falling apart or something.
 
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The fitting on the wall wears out. Sometimes you can't see the wear. When it was difficult or almost impossible to twist on the Polaris hose, I would replace the fitting and it worked great again. I replaced it about every 2-3 years.
 
The tool can be used 2 different ways. First try slipping the hex end over the UWF and unscrewing. If that fails or the UWF hex head is broken, stick the long end of the tool into the UWF where it hopefully will engage with the inner tabs and you can unscrew that way.
 
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If you have a large pliers, put the wall fitting into the receptacle for support, grab the fitting with the pliers, and unscrew from the wall.
If the receptacle breaks, you can remove it by using a small flat-blade screwdriver as a chisel and continue to break it up out of the threaded fitting in the wall. Be as careful as you can, but a little damage to the threads won't cause any great issues.
 
Both the Universal Wall Fitting (UWF) and the hose end fitting that bayonets into it can wear down with age. They may both need to be replaced. Also, make sure you have teflon lube on the o-ring.

Also, make sure the flow restrictor (the red or blue coin thingy) hasn't dislodged, preventing the fitting going into the UWF.
 
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The tool came and it does fit perfectly both ways, new issue though. It looks like the existing connection point got plaster on it when the pool was refinished and I cannot get it out. I tried both sides and as much effort as I could and it isn't budging.


PXL_20220722_230955303.jpg


PXL_20220722_231052281.jpg
Any advice on how I can I chisel this out without breaking the rest of the pool? I was worried I was going to break the tool with how hard I was trying to spin it.
 
Skenn81 said:
The tool came and it does fit perfectly both ways, new issue though. It looks like the existing connection point got plaster on it when the pool was refinished and I cannot get it out. I tried both sides and as much effort as I could and it isn't budging.


View attachment 439261


View attachment 439262
Any advice on how I can I chisel this out without breaking the rest of the pool? I was worried I was going to break the tool with how hard I was trying to spin it.
Click to expand...
If you have a large pliers, put the wall fitting into the receptacle for support, grab the fitting with the pliers, and unscrew from the wall.
If the receptacle breaks, you can remove it by using a small flat-blade screwdriver as a chisel and continue to break it up out of the threaded fitting in the wall. Be as careful as you can, but a little damage to the threads won't cause any great issues.
 
Okay you mean clamp it on the outside, right? And then use the leverage to twist like it was a small hex bolt on my bike or something? Not putting part inside and out. Do you think it will rip the plaster off the wall?
 
Skenn81 said:
Okay you mean clamp it on the outside, right? And then use the leverage to twist like it was a small hex bolt on my bike or something? Not putting part inside and out. Do you think it will rip the plaster off the wall?
Click to expand...
Plaster is tougher than you think. The connector being in the socket will allow you to clamp hard on it without crushing. If you do, not a real issue, just a bit of a pain getting the pieces out. You could take a large flat-blade screwdriver and use it as a chisel between the wall and fitting to loosen the stuck plaster.
 
Rocket J Squirrel said:
Also note that the removal tool has holes through it where you can insert a screwdriver for more leverage.
Click to expand...
1poolman1 said:
Plaster is tougher than you think. The connector being in the socket will allow you to clamp hard on it without crushing. If you do, not a real issue, just a bit of a pain getting the pieces out. You could take a large flat-blade screwdriver and use it as a chisel between the wall and fitting to loosen the stuck plaster.
Click to expand...

Well, things did not go as planned....

p1.jpg

p2.jpg

p3.jpg


Using the outside of the removal tool and the biggest pipe wrench I could find has snapped the outside of the connector completely off. I used the inside of the tool to try to get a grip on the two connection pins on the inside and instead of rotating one of the pins snapped off. Trying to get it to move with the one pin left the removal tool is starting to strip and the black plastic on the tool is beginning to bend.

The connection point in the wall itself? It hasn't moved a single iota. Zero rotation as a result of all of this. It's not budging.

I tried to cut back at the plaster around the connection point without much luck. Maybe a really small flat head screwdriver? This thing is as solid as anything and I am afraid to keep making things worse.

But since things are already pretty bad, whats my next course of action besides calling in a professional pool company for repair work?
 
Its a pain, but I have used a hacksaw blade to cut through that cup slightly into the threads (use the notched area at the back of the cup for clearance) and peeled that part out of a fitting. Works best, at least for me, to cut on the pull stroke. A screwdriver can be used as a chisel to loosen the cut parts away from the threads.
Slow going. If you damage the threads a little, and you will, it won't hurt as any tiny bit that may leak past the new receptacle will just leak into the pool.
 
How did you get a hacksaw blade in there? Did you just use the blade itself and hold it somehow? I am thinking of how my hacksaw looks and it wouldn't fit of course since its a big thing... did you jsut grab the blade with protection of some kind and use it like a saw?
 

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