- Apr 25, 2025
- 20
- Pool Size
- 25000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-15
Saying the pressure is good does not tell us anything to diagnose your problem. We need to know the numbers before and after the heater starts.Yes the gas tech said the pressure was good.
Thanks. The water temp is set to about 84F. So if never dips below 74F ish when the pool is open. Don’t think that would do it. A heater a season is crazy. Is your pool salt or chlorine?A fellow Mastertemp owner here. A practice that can cause early failure is running the heater with the water consistently cold. (The manual says 68F, which is 20C.) This causes combustion gasses to condense in the heater, and they're quite acidic.
It's been both. The heater was reportedly 2 years old when we bought the house in summer 2020, I'm pretty sure using liquid chlorine because the salt system was broken. Fixed that and have been using the salt system for 5 years now April to November. The rest of the year it's pucks in a floater. Note the salt was about 1500 even before boosting it to start running the cell. Unfortunately the first ~4 months I did not realize it was important that the plumbing had the generator before the heater. I was new to pools and learning. (Don't trust home inspectors.) Fixed that asap, but have been expecting a shortened life. So far (fingers crossed, knocking on wood) all good at 7 years. During the 4 months, we still had a big single-speed pump putting ~90 gpm through the system. This probably helped.Thanks. The water temp is set to about 84F. So if never dips below 74F ish when the pool is open. Don’t think that would do it. A heater a season is crazy. Is your pool salt or chlorine?
Thanks for the tips and info. My water chemistry is similar to yours but my chlorine levels are a lot lower and my salt is at 3100. The usage is likely 3-5 hours a day as I have a shady backyard. So the total time will add up through the season, I don’t think it’s too much though. There is a chance my last two heaters were unlimited and real manufacturer defects.It's been both. The heater was reportedly 2 years old when we bought the house in summer 2020, I'm pretty sure using liquid chlorine because the salt system was broken. Fixed that and have been using the salt system for 5 years now April to November. The rest of the year it's pucks in a floater. Note the salt was about 1500 even before boosting it to start running the cell. Unfortunately the first ~4 months I did not realize it was important that the plumbing had the generator before the heater. I was new to pools and learning. (Don't trust home inspectors.) Fixed that asap, but have been expecting a shortened life. So far (fingers crossed, knocking on wood) all good at 7 years. During the 4 months, we still had a big single-speed pump putting ~90 gpm through the system. This probably helped.
In case useful, our normal is CYA 60-70, FC 7-10, pH 7.3-8.0, TA 60, CH 400. One other detail is we only use the heater for the attached spa for maybe 60 hours of operation per year max.
Trust the experts here. They've helped me through several pool adventures.
One other low probability is some kind of unusual galvanic action. The heater must be bonded.
Pentair sends the tech in and then the tech says the heater has a manufacturer defect. I can dissemble the heater to a certain point, what are you asking me to do? I can get the numbers you are asking for when I open the pool.Saying the pressure is good does not tell us anything to diagnose your problem. We need to know the numbers before and after the heater starts.
A heater should last 5 to 15 years. The people who you say are qualified should be able to diagnose the root cause and not simply throw up their hands and replace one heater after another. Are any of the people who touched your heater NATE certified?
Natex - NATE
natex.org
If you cannot dig into the details of the heater then you need to find someone who will.
Are you capable of dissembling the heater?
What does Penatir say about your problems?
Your gas line is a 3/4" line, you measure the inside diameter.Hi. Thank you for your response. I tried to upload higher res but it doesn’t let me go higher than 1MB. I’ll try to do better. Those last two pics are from the last failure. In the one picture you can see some rust staining on the drum and a broken seal. And the first picture you can see the blower intake blows off. Was just showing that. The gas line coming in is a 1” line, picture attached. The heater is a 125, so a 125,000 BTU. Professionally installed by a recommended installer of Pentair. Not sure what else to say. I’ve gone through 3 in 4 years.
I’m going to ck these numbers and the incoming gas pressure. Thank you.Your gas line is a 3/4" line, you measure the inside diameter.
Has anyone checked the incoming gas pressure? If it is too high, it will "blow" past the main gas valve when it is open (it can only regulate a certain amount of pressure measured in inches of water column, with a maximum of 10 or .037 psig.) and fill the combustion chamber so fast that you can get "explosive" combustion that can blow the venturi off the air blower. Have only ever heard of it one other time, and those heaters have been around for over 30 years.
Had an above ground pool installer in today and he said that the pool isn’t bonded. I had no idea. He mentioned this can cause Galvanic Corrosion, rapid corrosion of any metal parts. Is it possible this has also damaged my pool heater?