I have an Active 10 I had for a few months so it is under warranty which I prefer not to void.. It has been acting odd lately and not sure what to do as I need it for another month or so.
First I saw last night where there was some long hair around the impeller, not much but it was there and I removed the little duct looking thing and got the hair out (I have not tried it yet).
So here is what it started doing, not sure if it is related to the impeller.
1) It runs to the wall forward goes vertical and reverses, goes maybe a foot in reverse and goes forward again, goes vertical, reverses. It does this like 5-6 times reminds me of a 3-stooges comedy.
2) when going I think in reverse it is not going straight always, like a slight semi circle, the tracks both appear spinning and if I slightly move the roller when it is out both tracks spin. It did throw a track once.
3) When it is going forward sometimes it runs a wheelie the length of the pool so the brush is not touching the floor, only when in reverse
4) Recently (Last 2 times) I don't feel it is changing directions like it used to, where it goes forward and reverse and pivots. it just goes back and forth, I have steel sided oval and when it hits the wall it slightly turns the bot and it goes back.
5) I have a lot of fine dust in my pool I was hoping the ultra fine filter would get it off the bottom but it seems like the bot just blows it around since the brush is only touching the floor going in reverse in most cases. My sand filter is not catching it. I do put a skimmer sock on and that seems to help a little. The ultra find basket is filling with the green dust (my water is clear and I did not have an algae bloom at all) and I see it when hosing it out.
So what I did last night was hosed it out real good, cleaned the filter real good (I do after every use and it is ultra fine filter). Then I looked closely and saw hair in the impeller, so I grasped what I could with needle nose and pulled them out, then took off that little cover and did a more thorough job. Could the hair be causing this issue or is this symptomatic of a bigger issue?
I did not disassemble further and remove the impeller completely, not sure if I should or return it. Fortunately I bought from a local dealer but they may tell me it is normal. The only thing I added was the ultra fine basket.
First I saw last night where there was some long hair around the impeller, not much but it was there and I removed the little duct looking thing and got the hair out (I have not tried it yet).
So here is what it started doing, not sure if it is related to the impeller.
1) It runs to the wall forward goes vertical and reverses, goes maybe a foot in reverse and goes forward again, goes vertical, reverses. It does this like 5-6 times reminds me of a 3-stooges comedy.
2) when going I think in reverse it is not going straight always, like a slight semi circle, the tracks both appear spinning and if I slightly move the roller when it is out both tracks spin. It did throw a track once.
3) When it is going forward sometimes it runs a wheelie the length of the pool so the brush is not touching the floor, only when in reverse
4) Recently (Last 2 times) I don't feel it is changing directions like it used to, where it goes forward and reverse and pivots. it just goes back and forth, I have steel sided oval and when it hits the wall it slightly turns the bot and it goes back.
5) I have a lot of fine dust in my pool I was hoping the ultra fine filter would get it off the bottom but it seems like the bot just blows it around since the brush is only touching the floor going in reverse in most cases. My sand filter is not catching it. I do put a skimmer sock on and that seems to help a little. The ultra find basket is filling with the green dust (my water is clear and I did not have an algae bloom at all) and I see it when hosing it out.
So what I did last night was hosed it out real good, cleaned the filter real good (I do after every use and it is ultra fine filter). Then I looked closely and saw hair in the impeller, so I grasped what I could with needle nose and pulled them out, then took off that little cover and did a more thorough job. Could the hair be causing this issue or is this symptomatic of a bigger issue?
I did not disassemble further and remove the impeller completely, not sure if I should or return it. Fortunately I bought from a local dealer but they may tell me it is normal. The only thing I added was the ultra fine basket.
