IC40 blinks red green and then shuts off

samico299

New member
May 31, 2020
3
Yardley, PA
HI all,
Running into an issue with my IC40. It was working a few days ago after I opened my pool but that night, it stopped working and it had no lights on. It normally runs with at least a green light for good salt levels and good flow when not generating. I shut it down, changed the fuse, and powered it back up. It blinked a few times and then shut off again. I power cycled it again and it turned on for about an hour before shutting off again. There's definitely power that goes to it because when I kick the power on the red flow light comes on, the green salt light comes on, then it flips back to red and then shuts off. The green led is lit on the power supply board so I know it's getting good power there too

The IC40 is less than a year old. Pool was installed last season and only ran from end of July through September. It's a simple power supply unit with no automation.

I'm thinking defective unit but figured I'd ask if anyone else has run into similar issues and what they did to fix it.
 
Took around four or five days to hear from them at which point they asked for proof of purchase. Once I sent them that a tech was at my house with in 10 days. Around 15 total days. Just added liquid chlorine every morning to keep FC up. Bonus was the tech came to my house and installed it for me at no charge or trip charge to which I was surprised.