Hot tub cover replacement not 3 years old

Farmgal

Active member
Jul 17, 2019
40
Nebraska
I unzipped my hot tub cover and there is serious deteriation of the inside foam. There are no cuts or holes on the inside. How does this happen? The hot tub was bought and set up 5/22/2022. Is this common to need to replace this soon? I have a dimension one latitude.
 

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I guess I was optimistic that I would not have any issues with my Dimension One hot tub for a few years (3 at least). Within a few months of purchasing a new tub and setting it up the lights failed. Had them replaced under warranty but water was leaking through the lights. These were also fixed for free. At the time the lights were getting tightened the service person noticed the skirts were warping. I was able to get one replaced under warranty. Then in year two all the 'rubber' headrests bubbled and had to be replaced at my cost. And now the cover needs to be replaced. I'm really frustrated and disappointed with the Dimension One hot tub. Is this typical?
 
guess I was optimistic that I would not have any issues with my Dimension One hot tub for a few years (3 at least).
Rare in the extreme for any brand.

Then in year two all the 'rubber' headrests bubbled and had to be replaced at my cost.
Chemical damage. Same for your cover. Leaving the cover open for 30 minutes after adding chems can postpone the inevitable, but it's still inevitable.

I'm really frustrated and disappointed with the Dimension One hot tub. Is this typical?
D1 used to be among my top brands, but at some point they moved manufacturing overseas and the quality went WAY down from what I've heard. They were the first to use a 24/7 low-flow circulation system with ozone, complete with a gas-off chamber and carbon filter, running off a glorified fish-tank air pump and using a flow switch instead of a pressure switch. They had the first adjustable jet pack, in the form of a headrest, but where bullfrog got the idea, I have no doubt. They were among the first to full-foam insulate, mainly because they used plastic shells that need the support, but still an industry standard today. They also had the first (and only?) programmeable jets, using solenoid valves to operate individual or cluster jets in set patterns.
They used to be the cutting edge of spa design. Sad what they've become.
Might be showing my age there.😉
 
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