GulfStream Heat Pumps

As best as I can tell, they seem to be a legitimate business with over 20 years in business with good reviews and no complaints.

GulfStream Heat Pumps are made in North Fort Myers, Florida by G&F Manufacturing.

Domain Name: GULFSTREAMHEATPUMP.COM

Creation Date: 2002-10-02T22:51:14Z

Registry Expiry Date: 2031-10-02T22:51:14Z

G & F MANUFACTURING, INC.

Date Filed 08/26/2003

Status ACTIVE

Principal Address 7902 INTERSTATE COURT NORTH FORT MYERS, FL 33917


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https://www.gulfstreamheatpump.com/warranty/


Great choice! I have the Gulfstream HE 150 RA and I absolutely love it.
 
Interesting. When I look for service though, the closest dealer to CT is in NY. Someone made a good point. What good is a warranty if there’s no one in your area to service it. Just wondering if ANYONE of the members here have any experience with these heat pumps. Be learned a long time ago that you can’t trust the online reviews unless from a well known independent site.
 
Be learned a long time ago that you can’t trust the online reviews unless from a well known independent site.
A lack of bad reviews is a good sign.

Bad companies get a lot of bad reviews.

I didn't find any bad reviews.

Any HVAC company should be able to work on the heat pump and do warranty work.

In any case, they seem legitimate to me.
 
Catanzaro has one, maybe they will pop in and give their review.

@Catanzaro


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Platinum Supporter · From Monmouth County, New Jersey

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Last seen Oct 21, 2022

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14,700 gallons IG Pool Vinyl Liner - Octal Circulation System

Hayward Pro-Series 350 LB. Sand Filter Model # S270T - 2" Plumping

Hayward CL2002 Chlorinator - Hayward Super Pump 2 HP Model # k48m2n111

Hayward AQR9 SWG 25K Salt Cell & TF-100 Test Kit + Speed Stir

Gulfstream HE125RA - 117K BTU Heat Pump - Date of Build is 11-2013
 
Any HVAC company should be able to work on the heat pump and do warranty work.
You would think any HVAC company can work on a pool heat pump. But many will not.

I suggest @richmgreen call around to his local HVAC service companies and tell them he has a Gulfstream HP that needs service and see what response he gets.
 
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Pool people are not qualified to work on heat pumps unless they have a HVAC license, especially if it involves refrigerant.

So, any pool heat pump will require a HVAC company to do service.

Getting a Pentair, Jandy or Hayward from an authorized reseller is usually the best choice as they will work on the easier parts or Pentair, Jandy and Hayward will probably have an authorized HVAC company they have used before.

A good HVAC tech can work on any equipment.

A heat pump is a heat pump; they all work the same way.

If they avoid "Pool" heat pumps, then they are probably incompetent.
 
You may want to try these guys to see if they know of HP installers and repairmen in your area, they do have a North East contact... https://www. poolheatpumps.com/ .... I ended up purchasing a Gulfstream 115,000 BTU from them after my AquaCal died. I found them to be very helpful, Asa was the man I dealt with the most and he was great. I also like the fact that this unit had a 40 amp electrical requirement.
 
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Pool people are not qualified to work on heat pumps unless they have a HVAC license, especially if it involves refrigerant.

So, any pool heat pump will require a HVAC company to do service.

EPA regulations (40 CFR Part 82, Subpart F) under Section 608 of the Clean Air Act require that technicians who maintain, service, repair, or dispose of equipment that could release refrigerants into the atmosphere must be certified.

It does not require a HVAC company to do service. My car mechanic has a Section 608 certificate to work in car AC systems. If the problem requires working on the refrigerant part of a HP then the tech should have the EPA certificate.

If the HP problem is electrical or mechanical or plumbing where the refrigerant system is not being touched the tech probably does not need the EPA certificate. The certificate is what allows refrigerant to be legally purchased.

Getting a Pentair, Jandy or Hayward from an authorized reseller is usually the best choice as they will work on the easier parts or Pentair, Jandy and Hayward will probably have an authorized HVAC company they have used before.

We have seen reports of members in areas who could not find anyone to provide warranty support for their Pentair or I think Hayward HP.

As a wise man said, trust but verify.
If they avoid "Pool" heat pumps, then they are probably incompetent.

Business decisions do not imply competence.
 
In my opinion, a HVAC company that has a customer where they do the home HVAC should also do the pool HVAC.

In my opinion, it’s lame if a company picks and chooses what HVAC they work on at your house.

If I choose your HVAC Company as my HVAC service provider, I expect you to take care of all HVAC equipment and systems.

A top mechanic is not afraid of a “Pool” Heat Pump.

If you’re afraid of working on specific equipment, then it is probably because you are not that good.
 
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HVAC techs that do service calls can run into more than 100 different types of equipment from different manufacturers, different models, different years etc.

They might encounter Goodman, Carrier, Ruud, Trane, Rheem, Lennox, Bryant, American Standard, Coleman, York, Amana etc.

You have to be ready, willing and able to work on all of them.

There’s no difference between a Pentair, Jacuzzi, Jandy, Hayward etc. heat pump and any other brand.

Maybe a few HVAC companies can choose to work only on equipment from a single manufacturer, but I don’t think that many companies could survive doing that.

Service companies usually choose a specific primary manufacturer like Trane for selling new equipment where they are an authorized dealer and it makes service easier for equipment you sell and install, but if you get a service call and the customer does not have Trane, you still have to be able to work on it.

Just like a pool company might be a Pentair dealer where they recommend Pentair, they should still be able to install other equipment if the customer wants a different brand and they should be able to work on all equipment if they are a service provider.
 
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In my opinion, a HVAC company that has a customer where they do the home HVAC should also do the pool HVAC.

I look forward to hearing what responses @richmgreen gets when he inquires at his local HVAC companies.
 
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Here is one recent tale of HP support issues from a major manufacturer….

 
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All manufacturers are going to have this problem.

For some reason, HVAC techs tend to avoid “Pool Equipment”.

In my opinion, it’s pathetic that they can’t work on simple equipment.

It is what it is.

There will probably be someone in your area that will work on heat pumps, but it might take a lot of time and effort to find them.
 
My main point is that the customer will have the same issue with any brand of heat pump, so there's no reason to avoid Gulfstream.

If someone was really worried about getting service on a pool heat pump, then they might just want to avoid heat pumps altogether or just take their chances and deal with whatever happens.

In any case, it's a good point to consider for someone considering a heat pump.
 
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