ETi 400 High-Efficiency Pool Heater pressure drop curve

[DLuckadoo]

I can't seem to find a pressure drop curve for this unit. Has anyone seen one that you could post?

David

 

[JamesW]

Pool & Spa Equipment Customer Service

Contact Pentair for information regarding our sustainable water products and solutions or for more information on our global company.

www.pentair.com

 

[JamesW]

https://www.pentair.com/content/dam/extranet/nam/pentair-pool/residential/manuals/training/Sta-Rite%20Basic%20Training%20Manual.pdf

 

[DLuckadoo]

Thanks, I've sent them the question. If I get a response I'll post here in case anyone else needs the info.

 

[JamesW]

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[JamesW]

Did they respond?

 

[DLuckadoo]

It took them a while but yes, they did respond. The response was pretty useless. Here's what I got:

Original question from me was can you provide a water pressure drop curve for the ETi 400 High Efficiency Pool Heater?

Hello, thank you for contacting Pentair, we are sorry for this delay. At this time we are experiencing a higher volume of calls and emails.​

Are you referring too the drop in water pressure? ​

XXX XXXX​

Technical Support Representative​

Pentair​

293 Wright Street​

Delavan, Wi, 53115, US​

1.800.831.7133 main​

My reply

Yes, a chart for the heater pressure drop vs flow. Much like this chart for a filter:

Their reply:​

For a Pentair ETi 400 pool heater, the maximum pressure change allowed should not exceed 2" WC (water column), and the minimum running pressure should not fall below 4" WC. ​

XXX XXXX​

Technical Support Representative​

Pentair​

293 Wright Street​

Delavan, Wi, 53115, US​

1.800.831.7133 main​

pentair.com​

My reply:

I am not asking about the gas flow rate or gas pressure.

I am looking for a water pressure drop vs flow rate for the Eti400 High Efficiency Heater similar to what is shown in the picture below. (refers to the previous pressure drop curve that I sent them)

Their reply:​

I am now seeing this information. I can keep looking what type of pump do you have and speeds do you run? ​

​

XXX XXXX​

Technical Support Representative​

Pentair​

293 Wright Street​

Delavan, Wi, 53115, US​

1.800.831.7133 main​

pentair.com​

My reply:

The type of pump that I have should not have any bearing on this request for the pressure drop curve of the heater.

But to satisfy your curiosity I have a Pentair IntelliFlo3 Variable Speed & Flow Pool Pump. It can operate between 35 RPM and 3450 RPM.

I would appreciate it if you would please keep looking for this information.



I haven't had any further response since April 16th, doubt that I ever will.

 

[JamesW]

Send this:
_________________________________________________________________

This is the head loss curve for your Ultratemp heater.

Please send the head loss curve for the ETi 400 High-Efficiency Pool Heater.

If you do not understand the question, please ask someone who does.

 

[DLuckadoo]

Thanks, I'll give it a shot.