[EDIT] NOTE: I received some info from the President and CEO of CuLator and am currently reviewing it so I will update this thread later. Some of the information in my posts may be inaccurate so I will let you know once this is sorted out. [END-EDIT]
Copper is usually better at killing algae than bacteria. Silver is usually better for fecal bacteria, though depends on the strain. Kill times are shown in this post. The kill times for copper and silver are substantially slower than that for chlorine against most bacteria.
Note that in this link very high chlorine levels are not needed if instead lower chlorine levels are consistently maintained. Shock chlorination in their example would be 200 ppm.
Basically the iron bacteria are no different than any other in terms of how they behave with chlorine and free-floating (planktonic) bacteria will not grow under normal chlorinated conditions since they are killed easily and quickly. Just like other bacteria, if they are not killed first and instead allowed to form biofilms, then that requires superchlorination or other techniques to remove the biofilm.
As for organic matter, high chlorine levels should not cause them to stain. High chlorine levels cause metal to stain primarily due to the higher pH if you SLAM with a hypochlorite source of chlorine. The metal itself (such as ferrous iron) is oxidized rather quickly by chlorine so it is incorrect to say that shocking with chlorine oxidizes the metal. What is more likely is that it oxidizes any metal sequestrant and that would then release the metal that used to be sequestered so it could then stain.
According to this MSDS, Bio-Dex Protect-All Supreme is rather acidic (pH < 2) and is a bio-degradable surfactant. It is not a metal sequestrant and instead is used to remove or prevent calcium buildup and organic stains. They note that "The initial dose of the product may reduce chlorine levels." which implies that it reacts with chlorine. It is their Aquadex 50 Stain Off product that Bio-Dex recommends for removing metal stains and this product and this MSDS indicates that it has TrisodiumHydroxyethylethylenediaminetriacetate as its primary ingredient so that would be a non-phosphate based metal sequestrant. Perhaps they referred you to the wrong product. HOWEVER, that ingredient is nothing more than the salt form of EDTA and we already know that this is not as strong a metal sequestrant as HEDP and furthermore that it breaks down more quickly from chlorine.
Copper is usually better at killing algae than bacteria. Silver is usually better for fecal bacteria, though depends on the strain. Kill times are shown in this post. The kill times for copper and silver are substantially slower than that for chlorine against most bacteria.
Note that in this link very high chlorine levels are not needed if instead lower chlorine levels are consistently maintained. Shock chlorination in their example would be 200 ppm.
Basically the iron bacteria are no different than any other in terms of how they behave with chlorine and free-floating (planktonic) bacteria will not grow under normal chlorinated conditions since they are killed easily and quickly. Just like other bacteria, if they are not killed first and instead allowed to form biofilms, then that requires superchlorination or other techniques to remove the biofilm.
As for organic matter, high chlorine levels should not cause them to stain. High chlorine levels cause metal to stain primarily due to the higher pH if you SLAM with a hypochlorite source of chlorine. The metal itself (such as ferrous iron) is oxidized rather quickly by chlorine so it is incorrect to say that shocking with chlorine oxidizes the metal. What is more likely is that it oxidizes any metal sequestrant and that would then release the metal that used to be sequestered so it could then stain.
According to this MSDS, Bio-Dex Protect-All Supreme is rather acidic (pH < 2) and is a bio-degradable surfactant. It is not a metal sequestrant and instead is used to remove or prevent calcium buildup and organic stains. They note that "The initial dose of the product may reduce chlorine levels." which implies that it reacts with chlorine. It is their Aquadex 50 Stain Off product that Bio-Dex recommends for removing metal stains and this product and this MSDS indicates that it has TrisodiumHydroxyethylethylenediaminetriacetate as its primary ingredient so that would be a non-phosphate based metal sequestrant. Perhaps they referred you to the wrong product. HOWEVER, that ingredient is nothing more than the salt form of EDTA and we already know that this is not as strong a metal sequestrant as HEDP and furthermore that it breaks down more quickly from chlorine.