I have purchased the Coleman Vista Series 18' pool twice and BOTH HAVE LEAKED AROUND THE WINDOW SEALS! Is there anyway to purchase a replacement liner WITHOUT THE WINDOWS? Have tried to seal them with no luck!
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I remember a number of threads from last year on the same issue. Try the Search function above. Use the G selection for best results.
I suggest you read ABC's of Pool Water Chemistry and consider reviewing the entire Pool School eBook.
Mine started leaking this past weekend too. I called them tonight, they're sending me a new liner- even without a receipt. I posted contact details in this thread:
I bought my pool last summer & had no problems. It started leaking around one of the windows last week. We used the locktight marine grade sealant inside & outside around the window. There was still a leak & now a couple inch rip in the liner next to the window. Drained below window, used two...
The warranty included with your purchased product is your exclusive warranty. If your product is defective and is within your warranty period, contact us at 1-800-835-3278 in order to receive a return authorization. Do not return product to Coleman without authorization.
I got a new liner last year and it too is now leaking. They will not give refund or send a liner without the windows. I filed a complaint with the Better Business Bureau. We will see.
Something to consider:
If you still have the old liner, cut a patch big enough to cover the entire window and leak, and glue the patch on the inside of the liner using Boxer vinyl adhesive.
I bought my grandson the coleman pool at wal mart in marion and I saved for a year for my grandson a pool he loved the windows but withen 3 weeks of taking it out of boxs putting it up 2 windows popped when it rain I think they should have to replace the liner with know windows.
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