Thank y'all so much for your help. It is a shame that you pay someone to install àn expensive item like a pool and they do it wrong. This is a very reputable pool installer in my area alsoYou can get replacement flow switch for about $60. If needed.
As mentioned above, flow should be up through a vertically installed Pentair swcg. As yours is installed, if the flow switch fails, it likely will fail ON, which is dangerous for a swcg.