yes, our well water is hard, but no minerals including iron. I don't log very often into Trouble Free, but knowing it could have helped, I will start. Muriatic acid had no effect. These particles are extremly fragile, Not slimy (moldy) so I don't think it's bits of plastic tubing, nor is it filter material or pool toys. I think they smell musty. Hot tub ph tends to run high- usually 2 drops of acid demand regent. It is somewhere above 8, but I don't know where 2 drops would read.
I noticed my profile is for my swim spa, not my fiberglass 450gallon hot tub