First post here and brand new first time pool owner. This cleaner was included in our package, We have a beach entry in the pool that this cleaner likes to try and escape out of. Of course we lose suction as it grabs air and the pump goes dry. This is obviously very annoying and dangerous to the equipment. I have shortened the line so that it does not reach this area but then when it gets fully stretched the treads lift and the unit stalls again. I have a complaint call into the builder but not sure what they will do.
Looking for suggestions
Thanks
Looking for suggestions
Thanks