Glad to be here, my name is Jeff.
I just bought a house with a small pool that was installed in 2015. All equipment is Pentair.
My issue is with the Screen Logic system that does not work.
The previous owner left the screen logic protocol adaptor and wireless interface.
When I connected everything to my home network, all the lights worked (red light on PA on and Tx/Rx lights flashing on the wireless interface and also on the antenna).
When I open the screen logic iOS app and try to connect it shows: Searching for system controller.
When connecting using the PC app (as admin on windows 10) the white box is blank. It does not see anything.
I called SL support twice (just to be sure lol), both times they had me hit the reset button 3 times and nothing. They both connected to my PC remotely and using their software they could not see it.
Both concluded the PA needs to be replaced.
I contact the previous owner and they said it worked fine before they moved out.
Without knowing the PA’s ip there is no way to see it on the network. I tried using a network scanner but I see nothing the would indicate a Pentair device.
After reading for hours on TFP I see a lot of issues with PA’s losing communication when the router is changed. I believe this is my issue and do not want to spend $400+ unnecessarily. There must be some way to reboot the PA back to default settings (the 3 resets presses clearly do not work).
Any help would be appreciated.
I just bought a house with a small pool that was installed in 2015. All equipment is Pentair.
My issue is with the Screen Logic system that does not work.
The previous owner left the screen logic protocol adaptor and wireless interface.
When I connected everything to my home network, all the lights worked (red light on PA on and Tx/Rx lights flashing on the wireless interface and also on the antenna).
When I open the screen logic iOS app and try to connect it shows: Searching for system controller.
When connecting using the PC app (as admin on windows 10) the white box is blank. It does not see anything.
I called SL support twice (just to be sure lol), both times they had me hit the reset button 3 times and nothing. They both connected to my PC remotely and using their software they could not see it.
Both concluded the PA needs to be replaced.
I contact the previous owner and they said it worked fine before they moved out.
Without knowing the PA’s ip there is no way to see it on the network. I tried using a network scanner but I see nothing the would indicate a Pentair device.
After reading for hours on TFP I see a lot of issues with PA’s losing communication when the router is changed. I believe this is my issue and do not want to spend $400+ unnecessarily. There must be some way to reboot the PA back to default settings (the 3 resets presses clearly do not work).
Any help would be appreciated.
