Please allow me to introduce myself

JoshTCB

In The Industry
Feb 17, 2025
5
Aledo, TX
Surface
Plaster
Chlorine
Liquid Chlorine
Hello, TFP! I live and work in the DFW area of Texas. I am a 3-year pool owner and also work for a pool builder now as a design and sales consultant. I'm in a unique position where my builder is not my employer, and I wish the things I know now I would've known during our build process. I am not saying I have had a bad experience with my pool, but you don't know what you don't know, and in hindsight. Let me know if you have questions about my experiences
 
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Josh, welcome to TFP.

Tell us about the pool yiou have by Creating your signature with details of your pool and equipment.

And tell us the type of pools and equipment you design and specify. - gunite? liner? Fiberglass?
 
Let me know if you have questions about my experiences
TCB,

Do you mean your experiences with your pool build, or your design experiences???

We would love to hear about the good and bad with your pool build..

If this is about your design work... Please keep in mind that nothing 'sales' related can be posted here.

Thanks,

Jim R.
 
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TCB,

Do you mean your experiences with your pool build, or your design experiences???

We would love to hear about the good and bad with your pool build..

If this is about your design work... Please keep in mind that nothing 'sales' related can be posted here.

Thanks,

Jim R.
Both Jim! I would say the "bad" things during my build were some lack of communication and missed items. The missed item was a microbrite light in our tanning ledge. The niche was there but no light. Easy fix for them to come out and do. Our other lights are intellibrite, so the shades of some colors are different, but nothing super noticeable. I wish I had known how to water the gunite properly; they told us to do it, but there were no instructions for how long each time. So, during the curing phase, it was like a ghost town of communication.

I was not trying to come off as sales on my intro, but I work for a builder now that does things differently. Apologies if I came off as "that guy" vibes. Some examples make total sense now looking back, but why was I the client watering my gunite? I paid a lot of money to have the work done, and they should do 100% of it. Not to mention, it's a construction zone, and I'm not a construction worker. I found out watering gunite should be about 45 minutes twice a day, and I was doing about 15 mins twice a day, so now I'm worried about my shell. Our company waters the shell for the clients with a soaker hose on a timer. I also learned DFW, Texas, has some of the worst ground material for pools. It's either heavy clay or rock. Ours was clay, and I wish I had known about soil injections to help protect my pool and deck from shifting cause in Texas, it's not if my ground will move; it's when is my ground going to move. As a salesman, part of our process is we go to the pre-construction meeting with clients and the superintendent to have a warm transfer to the next phase. The level of communication and transparency is/was eye-opening. Separate professionally drafted plans for every aspect, plumbing, electric, deck, etc etc. Our company has non-negotiables that we put on every job. Soil injections are one but a major one that's simple is we put a dumpster and port a potty on every job. I never thought about that, but now that I do, I know I can't hold it for 8+ hours a day, so imagine where they went.

Hope this helps and still not coming off as "that guy".
 
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Some examples make total sense now looking back, but why was I the client watering my gunite? I paid a lot of money to have the work done, and they should do 100% of it. Not to mention, it's a construction zone, and I'm not a construction worker. I found out watering gunite should be about 45 minutes twice a day, and I was doing about 15 mins twice a day, so now I'm worried about my shell.

Don’t know if you have ever seen this…

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What is your companies response on customers who request SWCG chlorination?
 
What is your companies response on customers who request SWCG chlorination?
I'm fairly new to the industry and may not know what you're specifically asking but if a client wants salt cell we offer salt cell. I know some of the goods and bads about it but what were you wanting to know.
 
I'm fairly new to the industry and may not know what you're specifically asking but if a client wants salt cell we offer salt cell. I know some of the goods and bads about it but what were you wanting to know.
Many Texas pool builders argue against them for no valid reasons. Glad to hear you are not one of them.
 

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