Omnilogic OTA firmware update stuck at 99%?

[Mjsmith3]

Hi, I was updating my Omnilogic OmniPL firmware over the air and everything proceeded smoothly until I got stuck at 99%. It has been hung on this screen for over 10 minutes, and it says not to interrupt, so I am not sure what the solution is. Any ideas? Thanks in advance

 

[ajw22]

You still stuck at 99%?

 

[Benny44]

I’m running into this issue as well. How did you fix?

 

[leahgarvin]

Hi! I’m having the same issue. Were you able to fix yours?

 

[Gonnabeapoolboy]

Same thing here. Any resolutions yet?

 

[Gonnabeapoolboy]

After receiving an error over and over it finally attempted to install a few times without the error, cycling through on its own to attempt the install. It lasted about 50 minutes but finally worked!

 

[Threepalmsoasis]

Thank you for posting and TFP for this entire board, I almost never post anything. But stuck. Unable to use the IOS App. I just had about 45 minutes stuck at 99% upgrading OTA from 4.8.0 to 4.8.1 as instructed by Hayward.

Then got this, download failed message. Internet passed diagnostics. Now 2 hours into the “do or die whatever it takes to fix this problem now!”. Retrying…

Silver lining:
At least this error page gave me the option to exit the firmware 99% upgrade death loop.

 

[Threepalmsoasis]

You still stuck at 99%?

No, i let it cycle about 10 more times, i hit the “X” mark eventually and restarted the system. Even at 4.8.0 it seemed to be working with the IOS app again, but it failed the next day and I haven’t been able to connect using the app. I’m going to try and update to 4.8.1 again on Saturday when I have time.

 

[FL904]

Same issue. Downloaded rather quickly to 99%. Got stuck for a long time. Eventually had an error. I don’t think it’s my internet. I’ll try again but did anyone actually get past this and get it working?

 

[FL904]

No, i let it cycle about 10 more times, i hit the “X” mark eventually and restarted the system. Even at 4.8.0 it seemed to be working with the IOS app again, but it failed the next day and I haven’t been able to connect using the app. I’m going to try and update to 4.8.1 again on Saturday when I have time.

What ended up happening for you?

 

[FL904]

Alright after a couple failures I simply restarted the system (powered down) and my next attempt worked!

 

[Flatlands]

Same issue with OTA update from 4.8.1 will wait another hour and then try powering down if no error message.....

 

[Flatlands]

Same issue with OTA update from 4.8.1 will wait another hour and then try powering down if no error message.....

Ok checked after an hour without touching anything and had error message that unable to download update as lost contact with server or internet problem. Trying again just looped to unable to connect without even attempting to download. Went back to Home Screen and pool started back up again normally. After about 15 minutes I shut it down, then shut off breakers to pump and heater (had not done this previously) but left breaker for display on. On my router I am able to set the priority level for different devices, and set to to highest priority (temporarily) for the Omni-controller. (I have no clue if this made any difference at all.). Back to updates on controller and attempted another OTA update and downloaded and updated all in less than 5 minutes. Rebooted. Restarted everything and all running fine.

 

[wendybozman]

I read that if you get stuck at 99% doing OTA, you have to restart the system.