Omnilogic control losing VSP HUA after reboot

[Jgam21]

Replaced a single speed filter pump with new tristar VSP. Upon initial configuration of vsp filter pump the controller recognizes the HUA. AFter selecting the HUA and saving the new config, the controller automatically reboots. Once rebooted the controller does not find or recognize vsp. Have performed this routine multiple times with same result.

Any suggestions?

 

[ajw22]

Welcome to TFP.

Have you tried calling Hayward for support?

Was the pump a DIY install?

@PoolBrews has been knowledgeable about Omni stiff.

 

[Jgam21]

Yes, I have a call into Hayward customer support. Yes, I installed VSP myself. Basically, just removed old single speed, slid new vsp in and connected same 220v leads, added comm cable back to omnilogic controller. Also updated to latest firmware for MSP and MP.

 

[ajw22]

OK, you have latest SW which I was going to ask you about.

@jimmythegreek I think you install Hayward equipment. Any ideas?

 

[PoolBrews]

You ran the comm cable to the low voltage input, right? Once that is done, I think the Tristar has a dip switch (SW200) that must be set to the address that is assigned on the Omnilogic. Switch should be by where the RS485 comm wire is connected.

 

[jimmythegreek]

Double check the comm connections, easy to use wrong spots. What address is the omnilogoc for tristar in the latest revision you have?

 

[Jgam21]

Double check the comm connections, easy to use wrong spots. What address is the omnilogoc for tristar in the latest revision you have?

Yes, comm connection 3 wires, common, a to 2 and b to 3. dip switch set to all five to "off" . Also, I unplugged the display at pump. Then used single plug to wire only the omni to the pump with 3 wire connection shown above (i.e. display on pump is now disabled).

Should the pump display still be active and connect the omni 3 wires into that plug?
I am also going to download the latest firmware again and reinstall to make sure that firmware didn't get corrupted.

 

[PoolBrews]

I'm not sure you want all of the dip switches set to off... that would be address 0. I think the dip switch needs to be set to whatever address you assigned in the OmniLogic.

 

[jimmythegreek]

I do mainly prologic but if I remember there is an assigned address for the tristar or any of the VS that communicate like a ecostar etc. that needs to be set. They have changed the number a while back but there is usually am extra flyer in the box with the software revision on it amd the notes of the addresses for the compatible pumps it can control. Can you post a pic of the sticker on the inside of the automation panel and which model tristar you have

 

[Jgam21]

I do mainly prologic but if I remember there is an assigned address for the tristar or any of the VS that communicate like a ecostar etc. that needs to be set. They have changed the number a while back but there is usually am extra flyer in the box with the software revision on it amd the notes of the addresses for the compatible pumps it can control. Can you post a pic of the sticker on the inside of the automation panel and which model tristar you have

See attached files. Question, the single speed pump I replaced with the VSP was wired to the high voltage relay. Can the VSP use this same wiring to the HVR? I am thinking maybe the relay is off when omnilogic reboots and that is why the pump connection is lost?

The pump is a SP3202VSP, 1.85 hp

 

[jimmythegreek]

No relay is used. Pump is hardwired to a gfci breaker and the comm cable controls everything.

Edit: where are your breakers? Your not using it as a load center?

 

[Jgam21]

No relay is used. Pump is hardwired to a gfci breaker and the comm cable controls everything.

Edit: where are your breakers? Your not using it as a load center?

Main pool breakers are located in house main box, which then feed to a separate box outside beside the omni control cabinet. This separate box has on/off switch which feeds the omni control cabinet (this outside box also has a gfci). This is how the pool builder installed.

I am going to wire the pump 240v direct to this separate box, and comm cable to omni box.

 

[jimmythegreek]

Your PB has no clue. Rewire it all amd make is simple. Run one larger breaker from inside on proper wire size amd feed the omni box. Then feed the equipment off gfci breakers from the box. That's the point of having it. No need for gfci inside house otherwise you are using the omni as a junction box amd you should have direct access to all breakers amyway