Help understanding Pentair pumps

[uneducatedpoolowner]

Hello everyone!

This is my first post here and also my first time being a pool owner. We just finished construction about a month ago on a pool and spa combo (salt water). I am unsure how these valves are supposed to face but I know I have had issues dealing with the spa draining before and today we turned the spa “on” in the Pentair app to be heated and it quit refilling the water. I tried to turn the spa return valve to open (I believe?) and it still did not fill. Anyone have any advice? And also-how should these be facing in general when I just want my pool to run normally? The spa is a ‘champagne or 360 spillover’ spa so ideally that water level is at tile edge or overflowing all the time.

 

[ajw22]

Welcome to TFP.

You have actuators on your RETURN and SUCTION diverter valves. What automation system are they connected to?

 

[Jimrahbe]

Un,

Your pic shows the system in the Spa mode... In the spa mode, water gets sucked out of the Spa drain, through the filter and heater and back to the Spa.. No new water will be added.

For the spa to fill back up, you need to be in the Pool mode AND the Spa Return valve must be open. (It is off in your pic..)

Put the system in the Pool mode, open the Spa return valve, let the spa fill up and then put it into the Spa mode..

If the problem is that in the Spa mode, the spa water level gets lower and lower, then that is not a valve configuration issue.. Something is wrong..

Try that that and tell us what happens..

Thanks,

Jim R.