Hayward Heat Pro (HP21104T) - heat exchanger leak

[Maxpass]

Hoping you guys can help. I'll describe the best that I can - I'm not a technician. At the top end of the coiled pvc tubes of the heat exchanger, there is something that looks like a threaded fitting that screws into the coiled pvc. The heat exchanger tube runs through the middle of it. This piece has developed a crack in it and is leaking. The pool store folks said that I have to replace the whole heat exchanger. I find this hard to believe and am looking for more affordable solutions. Any suggestions? Thanks,

 

[ajw22]

The metal tube carries refrigerant. The pvc carries water. Is the crack in the pvc and leaking water?

I have no idea if this will work or how long it will last but you might try HighHeat Epoxy Putty to seal the crack.

 

[Maxpass]

I tried that already. I used pool putty and it too is breaking after two years. I emailed Hayward with specifics about the problem and will let everyone know what they say. Not holding my breath...

 

[ajw22]

Two years is a pretty good life for that type of repair. A repair will just buy you some more time.

 

[kefjens]

Different brands but maybe a similar solution: Rheem heat pump fitting broken

 

[Maxpass]

Update: Hayward covered me. They said it was covered under the heat exchanger warranty - sent me a factory rebuilt unit that looks brand new. I was impressed.

 

[JamesW]

The question now is, how much is it going to cost to replace it and recharge the refrigerant?

 

[kefjens]

Did they send you a new exchanger or an entire new (rebuilt) heat pump unit? Sounds like Hayward stepped up and honored the warranty.

 

[Monty25]

I’m bumping this because I need to find this guy who started the thread....I have the exact same problem

 

[jimiamoore]

I think this thread finally convinced me my HP21404T is beyond DIY repair. I was hoping to buy the exchanger and install myself. As it's the PVC pipes that busted (didn't winterize properly). I knew it was ambitious but seeing that there's no way around discharging/charging refrigerant I think it's beyond me and the cost of the exchanger plus labor effectively is going to effectively total it out for me. So bummed.