i have a dolphin pool cleaner (proteus dx4). It’s control panel seems to be be “bubbling”. Literally the flexible plastic button panel seems to be developing bubbles underneath. I’ll be contacting maytronics but curious if anyone else has experienced something like this. I keep it covered most of the time and it’s pretty new.
Dolphin control panel bubbling?
- Thread starter atxjmy512
- Start date
Maytronics Customer Care
In The Industry
Hey atxjmy512,
That definitely does not sound right to us!
That may happen only if the Power supply is placed under direct sunlight, which we usually recommend against - either way, we want to look into the matter and assist, so could you send us a private message?
Thank you!
That definitely does not sound right to us!
That may happen only if the Power supply is placed under direct sunlight, which we usually recommend against - either way, we want to look into the matter and assist, so could you send us a private message?
Thank you!
This happens on mine as well. It’s always placed in the shade, but if it’s hot outside the plastic will start to swell. This is the second control panel for this particular robot, and the first one did it too.
Maytronics Customer Care
In The Industry
Hey seekup33,
We're sorry to learn about the issue you've encountered as well
Could you send us a private message, so that we could look deeper into the matter and assist?
Thank you!
We're sorry to learn about the issue you've encountered as well
Could you send us a private message, so that we could look deeper into the matter and assist?
Thank you!
Have you gotten your issue resolved? Mine started bubbling yesterday and for the past couple weeks has been stopping mid cycle.
- Jan 28, 2021
- 165
- Pool Size
- 16000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
The control panel on mine has been loose with a slight bubble since it was new. It gets slightly worse on hot days - even though it is not in direct sun.
It hasn't gotten bad enough to worry about, but I see how it could be an issue in the future.
It hasn't gotten bad enough to worry about, but I see how it could be an issue in the future.
Mine just started doing this. It's only two months old. I can't even press the button. Why is this happening
Mine has gotten better after i put it in the shade and not direct sunlight. It still sucksMine just started doing this. It's only two months old. I can't even press the button. Why is this happening
the enclosure is IPX so no air can escape, when it gets hot either from sun or just from the transformers the air inside expands leading to bubbling. My workaround was to drill a small hole withe the thinnest drill I have to allow air to escape. I will also look for a water impermeable mesh to glue it on top of the hole to prevent any water to go inside. Water proof meshes are usually used in mini headphones to cover the sound port, I have to break open an old headphone and get the mesh out.
This also happened to me the first time I used it. Very careful to keep it in the shade and thought it was just too hot for the box? It seems to deflate and works fine otherwise.
Hi…I just bought the dolphin e30….third time I’m using it and the control panel is expanded/ bubbled?! I’m concerned about this?!!
This is our second dolphin control panel in a month. We have the s200 robot and we love it but the control panel is driving us crazy. We don’t use an extension cord and we keep it covered in a trash bag (tried to find a better solution but couldn’t find anything specifically sold for that online). The first panel stopped working completely after two days, we don’t know why. This second one had the plastic start bubbling underneath yesterday and now we can’t press any of the buttons. At this point we are at a loss and don’t know if we should just get a different brand.
The solution is very simple. You have to take apart the panel by unscrewing all the screws in the back. There is about 10 or 12 of them. Once you take all the screws off, use a pin to push through one of the small holes on the back to pop the face of the panel off. Once you get inside, you will see a board that has 6 screws. Unscrew the motherboard and below it you'll note that there is a cylindrical piece of plastic between each of the buttons on the outside of the panel and the buttons on the motherboard. When you press the buttons on the panel, these plastic pieces extend to the buttons on the motherboard. What happens is that these free standing plastic cylinders fall on to their side and because of that the panel buttons do not reach the buttons on the board. Simply put the plastic pieces back up vertically to ensure one end is touching the back of the panel and the other end is touching the motherboard, screw everything back on and the buttons should work again.