"Communication Error"

[DixonHur]

I'm having to manually turn my pump off and I'm getting a "Communication Error" message. Should I call a pool guy or is there an easy fix? See attached photo

 

[ajw22]

Welcome to TFP.

Hayward Pool Products - File Not Found

www.haywardnet.com

Why does the screen read “Communication Error”?​

This means there has been a disruption in the transfer of information from the main PCB to the display(s). Deactivate all the breakers in the bottom of the control box and wait 5-10 seconds, then re-supply power to the control and check the display. If the problem has gone away the issue should have been cleared. If the problem persists, contact Technical Service for assistance 908-355-7995 (Monday - Friday, 8:00 am - 5:00 pm).

What equipment is connected to the eCommand? VS Pump? Aquarite SWG?

Open up the panel and reseat the display board. Examine the contacts for any corrosion.