Hi all,
We recently had our pool refinished. We went from standard plaster to a pebble finish. And it has been the remodel from Hades.
The current problem is that the pool finish is rough, very discolored and getting worse. I suspect it wasn't properly acid washed in the beginning...? What the contractor wants to do now is shut down my pool equipment, dump a high level of acid in the water and let it sit for a week or so to eat the surface layer. After which, they would come back and neutralize the acid and restart the equipment. Then we would be required to maintain higher, but supposedly safe, level of acid to prevent it from turning white again. We've monitored our water chems with the LaMotte 2056 ColorQ Pro 7 Digital Pool Water Test Kit daily and also had it checked by our local pool store every few days to be safe during the startup process. Everything has been good. And yes, they did try to blame the water chems initially.
Has anyone experienced a situation like this before, or have any thoughts or recommendations? I have concerns about this method, the safety of the pool water, the damage it will do to the pool surface in terms of its longevity, my equipment, etc. I've had so many problems with this company I've lost all confidence in them.
![IMG_4179[1].JPG IMG_4179[1].JPG](https://www.troublefreepool.com/data/attachments/140/140670-620fefb6693bd55455b74dd3c1b03cf2.jpg)
We recently had our pool refinished. We went from standard plaster to a pebble finish. And it has been the remodel from Hades.
The current problem is that the pool finish is rough, very discolored and getting worse. I suspect it wasn't properly acid washed in the beginning...? What the contractor wants to do now is shut down my pool equipment, dump a high level of acid in the water and let it sit for a week or so to eat the surface layer. After which, they would come back and neutralize the acid and restart the equipment. Then we would be required to maintain higher, but supposedly safe, level of acid to prevent it from turning white again. We've monitored our water chems with the LaMotte 2056 ColorQ Pro 7 Digital Pool Water Test Kit daily and also had it checked by our local pool store every few days to be safe during the startup process. Everything has been good. And yes, they did try to blame the water chems initially.
Has anyone experienced a situation like this before, or have any thoughts or recommendations? I have concerns about this method, the safety of the pool water, the damage it will do to the pool surface in terms of its longevity, my equipment, etc. I've had so many problems with this company I've lost all confidence in them.
![IMG_4179[1].JPG IMG_4179[1].JPG](https://www.troublefreepool.com/data/attachments/140/140670-620fefb6693bd55455b74dd3c1b03cf2.jpg)