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Hi - My Nautilus CC works really well. The problem is that every time I pull the vacuum out of the water, a bunch of the debris goes right back into the pool when the water drains out of the vacuum. I've tried turning it upside down when pulling it out and also made sure filters are clean...

I raised the CYA to 30 and started SLAM yesterday. Got FC to 10.5 (target 10) and CC was 3. Tested two more times throughout the day yesterday and FC did not drop and CC did drop down slightly to 2.5 last night. This morning, FC was 7.5 and CC 3. I added chlorine to get to 10 again. Midday FC is...

Hello - my pool was opened for the season yesterday. Water was brown and murky. Pool service added shock and it’s no longer brown, but still very murky, and I can mostly see the bottom (couldn’t yesterday). I was going to start the SLAM process and ph reading was high (over 8). I added muriatic...

We just got home after 1.5 weeks. I opened the cover to find these stains in two different spots, close to each other. At least I think they are stains. I thought it was dirt that collected where the textured surface meets the smooth surface, but it did not easy brush off. Water chemistry tested...

I have been working on getting my pool cleaned up, debris removed , etc. Pool water was clear, but CC was up a bit. Decided to SLAM and think I overshot my chlorine. Today’s readings: FC 12.5 CC .5 PH 7.4 TA 120 CH 330 CYA 40 Pump running nonstop. SWG off (and has been). Water temp 59. Pool...

The pool company opened my pool a little earlier than usual. It will realistically be several weeks before we will actually use the pool. I did an initial water test with these results: FC - 2 CC- .5 Ph - 7.7 TA - 120 CH - 350 CYA - 40 Water temp - 55 degrees (Heater off and SWG off because of...

Opened pool this week to nearly perfect water balance (thanks for all the help last year)! However, there are a few leaves and piles of literally what has to be hundreds of earthworms. 😬 I’m concerned that I trying to scoop them out will break them up and they’ll end up in my cartridge filters...

I have a two year old Jandy pool heater. The heater stopped working several days ago. Pool service guy said it’s a leaking heat exchanger and will need to be replaced. He’s going to call with a price because that part is not covered by warranty. He mentioned it’s highly susceptible to damage by...

I just got my Taylor K-2006C kit. Talk about overwhelmed. I’m sure I’ll get the hang of it, but a lot to take in. First question, want to test chlorine. What is the difference between DPD and FAS-DPD? It looks more simple to follow the DPD, but my kit does not contain R0001 or R0002 reagents...

Newbie here. Pool installed June 2019. No issues the first summer, last year battled algae once and had some staining, but no real issues. I should mention, my backyard is a corn field and there is major construction in my neighborhood. This year, the water was murky at opening and I can’t seem...