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Hi @DSMinAtlanta , If you have a new MasterTemp heater and it is on firmware version 2.00, then any enhancement to address the cooldown issue is not applied. I’ve not seen anyone reference a firmware version greater than 2.00, so I guess a later firmware version has not been released yet. At...

Hi Allen, This was most helpful, especially the Intelliph maintenance info. I ordered the tubes and then followed the Stenner instructions for their Econ pump to replace them (Page 24). Throughout this process I also found a Stenner Flow Indicator and proceeded to install it too! Thank you! Tony

Hi, I have the Stenner Acid Tank (Pentair part 521378) with my IntelliChem. Is it possible to get some clarification on the following: 1) which Stenner Pump specifically is included with the tank? 2) any regular/annual maintenance or part replacements needed? Any guidance would be much...

@Snikwah , I believe with the latest version of Pentair Home App (4.1.9), this issue has been resolved.

Not sure. It can only help to report it.

Currently activating/deactivating super chlorinate does not work from the Pentair Home App. However, I never use it. I just dump in liquid chlorine when/if needed. It also raises FC faster.

@mas985 , Thank you your feedback and much appreciated. Pipes are all 2” The distance from spa to pump is 100’ and on the same level +- 1’. The diameter of the jet nozzle is 3/4”. I did think about having a bypass as you describe above, but then it would need to be coordinated with the call...

Hi All, I currently get about 70 gpm for my spa jets when my IntelliPro VS pump is running at 3450 rpm and the heater by-pass is active. I have a possibility to incorporate an additional pump and plumb it so that this (new) spa jets pump will have a dedicated intake from the spa and return to...

@mrsol , I followed the Pentair IntelliChem guidance for CYA for 2 seasons to manage the IntelliChlor based on ORP. FC was rarely right, almost always too high (12-15) or too low (0-2). I followed the guidance from the IntelliChem - Further Reading (sec 1.8 How To Disassociate Intellichlor &...

Hi All, Thank you for your feedback. I’ll adjust the Polaris down to 90 minutes and will play around with the schedule to increase run time at lower rpm’s monitoring energy usage and FC. Much appreciated Tony

Hi, I have an EV electrical rate plan with different rates being charged based on time of use. 11pm-7am ~2c/kWh daily, June-Sep 2pm-7pm ~25c/kWh and ~8c/kWh for all other times. Currently, I run the main pump at night 11pm -7am daily (4 hours for skimmers, 4 hours for main drains), I...

If I remember correctly… When you sign in to the Pentair Home App for the first time and you provide an email and password it knows (from the old IntelliCenter2 App), you are informed that it recognizes your login and asks for some details to be used for the PHA setup. It asks for your name...

Hi All, I see with the latest release of the Pentair Home App (4.1.7), Apple Watch and iPhone widgets are now available 👏. Both are similar to what we had with the IntelliCenter2 app. At this point, I believe, PHA is the better alternative. Agree?

Hi Jeff, That did it. The heater cooldown delay was set to Off. now everything works as expected. Thank you! Tony

Thanks for the feedback. I don’t run the pool 24/7, so when the spa is set to off, the pool does not reengage. The work around for me is to not power off the spa immediately, but to set the heater to off first, allow for the cooldown period and then switch off the spa. My expectation is that...

Hi All, It has been some time that we've had this cooldown issue with the Connected MasterTemp heater and the use of the auto by-pass IntelliValve connected to the heater's control board (not to the IntelliCenter). I've been somewhat persistent with Pentair to get it addressed (I did not have a...

Hi Steve, I’ve had a similar experience with my IntelliCenter. I would have expected that once freeze protection is engaged, IntelliCenter should only disengage once temp increases by 0.5 or 1 degree. It would be interesting to see other perspectives on this. Tony

I can only tell you what I did. Found the gas heater I wanted online (for me, that was Pentair MasterTemp) and had my HVAC contractor install it(I.e. a professional installation). Read the warranty information for your heater of choice, so you’re clear on what’s covered and for how long.

Try: Menu | Settings (IntelliCenter only) | Advanced Settings | Pump , then select your pump and scroll down to make the adjustment.

I selected option 1, but an option 4 (I use the web-client and mobile app for pool control) would have been a better choice. For me the web client is very convenient when at my desk to make any adjustments. Setup via the OCP or via mobile app would have been very difficult. I do - at times - use...

@MyAZPool one additional item not mentioned: IntelliChlor Superchlorinate feature in both the Web Client and IntelliCenter2 App does not work with 2.017 but does with 1.064. Tony

Same part number (R0723100). The new part had a manufacture date of October-22-2022.

Have you checked the ORP dosage limit? Normally it will not dose if that limit has been exceeded in a 24 hour period. The limit can be manually cleared as well.

Yup. Neither the MasterTemp or the IntelliChem call for the red wire. Both specifically say only black, green, yellow.

Ok. Thanks. So not needed for MasterTemp or IntelliChem and should not be stated as such in the installation manual.

I had a service technician here yesterday on another issue. He advised that for the IntelliCenter RS485 connected devices only the green and yellow wires are needed. That is the case for my VSF pumps, but my MasterTemp heater and the IntelliChem use the black wire too. The installation manual...

It is quick. 5-10 minutes.

For me, the power to the IntelliChem is connected to the load side of the pool/spa pump power relay. I power off the pool/spa pump at the sub-panel breaker to ensure no power to the IntelliChem is possible while cleaning.

Do you have a picture to show where it is touching. Normally the cover can be adjusted (toward the left or right) to avoid it being a problem.