Friday evening we went to heat the spa, only to find that the temp did not rise after 15 minutes. So I went to the Pentair MasterTemp 400 and saw that the red Service System light was on, and read that it is a pressure/flow issue. I intended to clean the filter soon since it had been awhile, so early the next day I took it apart. It was in need of a cleaning, but nowhere as bad as the first time the builder cleaned it out. And at that time there was no issue with the heater.
I should mention after by previous cleaning, the pressure gage on the filter read 11psi. It never has gone any higher, giving me the impression that it was not very dirty. Now I wonder if there might be a problem with it.
I also checked the skimmer and pumps baskets, they are empty.
After the pump was put together, I moved on the salt cell. It’s less than a year old and been unplugged since Oct/Nov, but still wanted to see if anything was in there. There was very small thin spidery type leaves, but again, I’ve seen larger obstructions in there before, and the heater was working. Rinsed them out with the hose
To date I have only rinsed the cell with pressured water, the extremely small amount of calcium buildup that in the past was removed from the hoses water pressure.
Should I preform an acid wash anyway just because it’s almost a year?
The pool is still under warranty with the pool builder for another month or two, and 2+ years with Pentair’s warranty. If I admit that I have never acid washed it, could they say that I’ve voided the warranty?
I reset the breakers at the sub and main, still no difference.
So back to the Service System light … it still remains on after all of the above.
In looking at pg 40 of the manual, it suggests to:
1 - Verify that pump is on, filter is not blocked, and the water flow is above the minimum requirement. (( I do not have a flow meter, so how can I check the water flow?))
2 - With pump running, adjust Water Pressure Switch to lower pressure until ‘SERVICE SYSTEM” LED goes out. Then verify that “SERVICE SYSTEM” LED goes on with pump off. (( I’m assuming that since this is under warranty I should not mess with this… right?))
Any suggestions before I call the PB or Pentair’s local service rep?
Thanks in advance,
York
I should mention after by previous cleaning, the pressure gage on the filter read 11psi. It never has gone any higher, giving me the impression that it was not very dirty. Now I wonder if there might be a problem with it.
I also checked the skimmer and pumps baskets, they are empty.
After the pump was put together, I moved on the salt cell. It’s less than a year old and been unplugged since Oct/Nov, but still wanted to see if anything was in there. There was very small thin spidery type leaves, but again, I’ve seen larger obstructions in there before, and the heater was working. Rinsed them out with the hose
To date I have only rinsed the cell with pressured water, the extremely small amount of calcium buildup that in the past was removed from the hoses water pressure.
Should I preform an acid wash anyway just because it’s almost a year?
The pool is still under warranty with the pool builder for another month or two, and 2+ years with Pentair’s warranty. If I admit that I have never acid washed it, could they say that I’ve voided the warranty?
I reset the breakers at the sub and main, still no difference.
So back to the Service System light … it still remains on after all of the above.
In looking at pg 40 of the manual, it suggests to:
1 - Verify that pump is on, filter is not blocked, and the water flow is above the minimum requirement. (( I do not have a flow meter, so how can I check the water flow?))
2 - With pump running, adjust Water Pressure Switch to lower pressure until ‘SERVICE SYSTEM” LED goes out. Then verify that “SERVICE SYSTEM” LED goes on with pump off. (( I’m assuming that since this is under warranty I should not mess with this… right?))
Any suggestions before I call the PB or Pentair’s local service rep?
Thanks in advance,
York
